Refund Policy

OFMITA Refund Policy
(Filed by Chris. Edited by Lucy, who growled at the first draft.)

💸 When Do We Refund?
We refund when we mess up.
It happens rarely, but Chris still touches things, so…

You qualify for a refund or replacement if:

• You received the wrong item

• Your order arrived damaged or defective

• Something went spectacularly wrong during printing and Chris somehow thought, “Yeah, ship it.”
   

If it’s our fault, we fix it fast.
Chris apologizes. Lucy stares at him like he disappointed the entire species.

❌ When We Don’t Refund
We don’t refund orders when:

• You changed your mind (Lucy says commitment is hard, but that’s not our fault)

• You ordered two Certified Menace tees and realized you’re only one menace

• Your pet destroyed your package (Lucy blames bad parenting)

• You don’t like how the shirt fits your vibe, aesthetic, horoscope, or fragile sense of self

• You entered the wrong address because Chris-level attention to detail felt relatable
  
   
  🧠 Final Thoughts from Management
  Chris tried to make this policy nicer.
  Lucy reminded him we sell sarcasm for a living.
  
  OFMITA – Made by burnout. Approved by a judgmental dachshund.

📬 How to Ask for a Refund
Email us at [your email here] within 7 days of delivery with:

• Your order number

• A photo of the issue

• A brief explanation (Lucy hates novels)

If it qualifies, we’ll replace it or refund it.
If not, Lucy will sigh loudly until Chris closes the ticket.

🛑 Shipping Costs & Refunds

• Original shipping fees are non-refundable

• Return shipping is your responsibility unless the mistake is ours

• Use a trackable method if you value your sanity
   

If your return vanishes in transit like one of Chris’s paychecks after rent… that’s between you and the postal gods.

Lucy will not be filing a missing-treats report on your behalf.
 

⚠️ Exchanges

Need a different size or design?

Email returns@ofmita.com with your request.

Pass the Not Dumb Test, and Chris will help you.
Fail it, and Lucy will stare silently into the middle distance while Chris types, “Per policy…”
 

🐕 Final Note from Chris & Lucy

We aim for accuracy, quality, and minimal chaos.
But Chris is tired, Lucy is judgmental, and reality is messy.

When it’s our fault, we fix it.

When it’s yours, we roast you gently—professionally.
 

Questions?
Email support@ofmita.com

We respond within 1–3 business days unless Chris unplugs the router vacuuming crumbs Lucy left on purpose.